Privacy policy

Privacy Policy

New York Tarp & Company respects your privacy. This policy explains what information we collect through our online store, how we use it, and the choices available to you.

Information we collect

When you place an order, request a quote, contact us, or submit a project request, we may collect your name, email address, phone number, billing and shipping details, order information, project specifications, and other information you choose to provide.

When you browse the store, Shopify and our service providers may automatically receive technical information such as your IP address, browser type, device information, pages viewed, and interactions with the site. We use cookies and similar technologies to support the cart, checkout, security, preferences, analytics, and other store functions.

How we use information

We use information to process and fulfill orders, provide shipping and customer service, respond to questions, prepare custom-work requests, maintain store security, prevent fraud, improve the site, and comply with legal obligations. We may send marketing messages only where permitted and, where required, with your consent. You can opt out of marketing communications at any time.

Service providers and disclosure

Our store is hosted by Shopify. We may share information with Shopify, payment processors, shipping and fulfillment providers, and other service providers only as needed to operate the store and provide requested services. We may also disclose information when required by law or to protect our rights, customers, and store.

Payment information is processed through Shopify and the selected payment provider. We do not need to receive or store your full payment-card number to complete an order.

Retention and security

We retain information only for as long as reasonably necessary for the purposes described above, including legal, accounting, order, dispute, and security requirements. We use reasonable administrative, technical, and organizational safeguards, but no method of transmission or storage is completely secure.

Your choices

Subject to applicable law, you may contact us to request access to, correction of, or deletion of personal information we hold about you, or to withdraw consent where consent is the basis for processing. You may also control certain cookies through your browser settings. We may need to verify your request before responding.

Children

Our store is not directed to children, and we do not knowingly collect personal information from children in violation of applicable law.

Changes and contact

We may update this policy from time to time by posting a revised version on this page. Questions and privacy requests may be sent to john@nytarp.com or mailed to 179-30 93rd Avenue, Jamaica, Queens, New York 11433.